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- MECHANISM OF RECEIVING AND REDRESSAL OF GRIEVANCES:
- Complaint boxes have been installed in college campus which students want to remain anonymous: This provides an option for students to submit their grievances without revealing their identity.
- Students can send complaints online or offline: This allows students to submit their grievances through various modes, making it easier for them to communicate their concerns.
- Person concerned can personally approach any member of the cell: This gives students and staff the option to approach members of the Grievance Redressal Committee directly to discuss their grievances.
- Review all grievances and follow the UGC guidelines while resolving grievances: The Grievance Redressal Committee is responsible for reviewing all grievances and following the guidelines set by the UGC (University Grants Commission) to ensure that the complaints are addressed effectively.
- Grievance Redressal Committee shall consider only individual grievances of students and staff The Committee will consider only those grievances that are related to individual students or staff and not those that are of general applicability or collective nature.
- Grievance Redressal Committee shall not consider any grievances of general applicability or of collective nature by the employee or student: This means that the Committee will not address grievances that are of general concern or those that affect a group of students or staff members.
- Post receipt of complaint application, the committee will decide on the merit of the case regarding scope of further discussion, investigation and act promptly: The Committee will review the complaint and decide whether further investigation is required. They will act promptly to ensure that the grievance is addressed in a timely manner.
- Grievance Redressal Committee will mediate between the complaint and the defendant against whom the complaint has been made: The Committee will act as a mediator between the complainant and the defendant to resolve the issue amicably.
- Grievance Redressal Committee shall consider redressing of grievances within a reasonable The Committee will make every effort to address the grievances in a reasonable time frame.
- The Committee will give a report to the authority about the cases attended and seek guidance from the higher authority: The Committee will submit a report to the authority about the grievances they have addressed and seek guidance from the higher authority if necessary.
- UPDATED COMMITTEE LIST
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- GRIEVANCE POLICY
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- MINUTES OF STUDENT GRIEVANCE REDRESSAL CELL
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- GRIEVANCE FORM
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- UPDATED MINUTES
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